Privacy Policy
Last Updated: January 2024
Introduction
Factory Kids, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Fill out contact or inquiry forms
- Request a booking or register for programs
- Subscribe to newsletters or updates
- Communicate with us via email or phone
This information may include:
- Parent/Guardian name
- Email address
- Phone number
- Child's name and age
- Program preferences and booking details
Information Collected Automatically
When you visit our website, we automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device type and identifiers
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and process booking requests
- Send program information and confirmations
- Improve our website and services
- Send relevant communications about our programs
- Comply with legal obligations
- Protect against fraud and security threats
Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share information with trusted third-party vendors who assist in operating our website (e.g., FormSubmit for form processing)
- Legal Requirements: We may disclose information when required by law
- Business Transfers: In the event of a merger or acquisition, your information may be transferred
- With Your Consent: We may share information for other purposes with your explicit consent
We do not sell your personal information to third parties.
Third-Party Services
Our website uses the following third-party services:
- FormSubmit (formsubmit.co): Processes form submissions securely
- Google Analytics: Website analytics (only active when analytics cookies are accepted)
Data Security
We implement appropriate measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission is 100% secure.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, typically up to 2 years after your last interaction.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
How to Request Data Deletion
To request deletion of your personal data:
- Email us at help@factorykids.org with subject "Data Deletion Request"
- Include your name and email address associated with your data
- We will process your request within 30 days
Children's Privacy
Our services are designed for children, but our website is intended for parents and guardians. We do not knowingly collect personal information from children under 13 without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. We will post changes on this page with an updated date.
Contact Information
Factory Kids, LLC
1806 WINTER PARK RD, Austin, TX 78746
Phone: +1(325) 363-0505
Email: help@factorykids.org